Terms of service
The terms for using Vateri.
The rules for using vateri.ai and our product, in plain English. By using either, you agree to them.
Last updated 29 October 2026
Who we are
vateri.ai and the Vateri product are run by Vateri Ltd, a company registered in England and Wales, company number 17395468, with our registered office at Pyes Cottage, Barnston, Dunmow, England, CM6 3PR. In these terms “we” and “us” mean Vateri Ltd. “You” means the person using the site or the product. Where you use the product for a firm, it means that firm too.
What these terms cover
These terms apply to the website at vateri.ai and to the Vateri product, the CRM we build for executive search firms. That includes any feature that connects to another service, such as Google.
Firms that use the product also sign a written agreement with us. Where that agreement says something different, the agreement wins. How we handle personal data is set out in our privacy notice.
Using the website
You may read the site and share it. Please do not copy it wholesale, use it to build a competing product or try to break or overload it. We may change or take down any part of it at any time.
Everything on the site is general information, not advice. The product scenes on it use fictional people, firms and figures.
Accounts
The product is for people a firm has invited. Keep your sign-in details to yourself. If you think someone else has used them, tell us at once at info@vateri.ai. You are responsible for what happens under your account. The firm that invited you decides who has access and can remove it.
Your data
What you put into the product stays yours or your firm’s. We use it only to provide the product, as our privacy notice and any data processing agreement with your firm set out. Where we hold personal data on a firm’s behalf, we act as its processor and follow its instructions.
Connected accounts, including Google
Some features ask to connect another account, such as a Google account. We ask only for the access a feature needs, use it only for that feature and never sell what we receive. You can disconnect at any time from your Google account’s settings or by asking us. Exactly what we do with Google user data is set out in the Google section of our privacy notice.
Vateri’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Fair use
When you use the product you agree not to:
- break the law, including data protection law, or help anyone else to
- upload anything harmful, such as malware
- try to reach records, accounts or systems that are not yours
- copy, resell or take apart the product, or use it to build a competing one
- send unsolicited bulk messages through it
Features that use AI
Some features use AI to read, draft or suggest. They can be wrong, so check anything they produce before you rely on it or send it. We design them so that nothing is sent on your behalf without your approval.
Our work
The site, the product, our brand and everything we make are ours or licensed to us. While your firm’s agreement lasts, you may use the product for its business. If you send us ideas or feedback, we may use them without owing you anything.
Other services
The site and the product link to services run by others, such as Google. Their own terms apply to them and we are not responsible for them.
Availability and changes
We work to keep the product running and your data safe, but we cannot promise it will never be interrupted. We may improve or change features. If a change takes away something your firm relies on, we will tell you first.
Suspending or ending
We may suspend access if these terms are broken or to protect the product or the people using it. You can stop using the product at any time, subject to your firm’s agreement. When an agreement ends, we return or delete your firm’s data as it sets out.
Liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or for anything else the law does not allow us to limit. If you are a consumer, nothing here affects your legal rights.
Otherwise, the website is provided as it is and we are not liable for any loss from using it. For the product, our liability is as your firm’s agreement sets out. Where it says nothing, we are not liable for loss of profit, business or goodwill or for any indirect loss. Our total liability is then limited to the fees paid to us in the twelve months before the claim.
The law
These terms are governed by the law of England and Wales. Any dispute goes to the courts of England and Wales.
Changes
When we change these terms we change the date at the top. If a change matters to you, we will say so plainly. Using the site or the product after a change means you accept it.
Contact
Questions about these terms go to info@vateri.ai.